FAQs

The grooming is all-inclusive (except mat removal). Every Full Groom includes:

• A massaging bath with the highest quality all-natural shampoos
• Conditioning treatment
• Blueberry facial for stain removal
• Blow out/Fluff dry by hand
• Hair cut to your specifications OR our five-step deshedding treatment
• Nail trimming and filing
• Teeth brushing
• Ear cleaning and removal of ear hair if necessary

Contact Pooch Parlor Mobile Grooming today to get started with your appointment and learn what makes us the first choice for mobile dog grooming in Briarcliff Manor, NY!

If your dog has minor matting in a small area (tail or ears, for example), we will do our best to gently remove the mats with a combo of products and tools (providing the mats are not to the skin) for an additional fee of $15 per area. However, if the matting is more severe, covering larger areas of the body, the kindest and least stressful thing to do is to shave them down. Your dog's comfort and happiness are of the utmost importance to us, so we don't offer full dematting. We will always be sure to tell you if we must shave down your dog prior to shaving.

A great way to avoid matted hair is to invest in regular grooming. According to Dogster, most dogs with long fur may need to see the groomer every four to six weeks, and short-haired breeds may only need to visit once every eight to 12 weeks, or even less. Reach out to Pooch Parlor Mobile Grooming today to learn the right schedule for your dog and discover what makes us the leading choice for dog grooming in Briarcliff Manor, NY.

When we're on our way from our previous appointment, you'll receive a text message giving you a heads-up. Once we're at your home, you'll receive another text alerting you to our arrival. Please note that we need a level surface to park on. If your driveway isn't level, we may have to park on the street. Additionally, we may not be able to drive up very steep driveways, as our propane tanks are located under the vans.

When we arrive, please escort your pooch to our mobile salon, where we can go over any requests and instructions you may have.

As the leading choice for mobile dog grooming in Briarcliff, NY, we offer a van that is a state-of-the-art mobile grooming salon. We carry our own 50-gallon water supply, which is heated for your dog's comfort. Our salon is climate-controlled, so your pooch will be nice and toasty in the winter and cool in the summer. We generate our own power, so there's no need to plug into your home. 

We know that going to a new grooming can be scary for both the owner and the pooch, so for any anxious owners and pups, we'll be sure to update you with a photo and a text to let you know how it's going during the grooming!

Once the grooming is finished, we'll text, call, or ring your doorbell and return your dog to you looking and smelling WONDERFUL!

As a reliable choice for dog grooming in Briarcliff Manor, NY, we know things happen, and sometimes an appointment must be canceled. We ask that you give us 48 hours' notice, so we may try to fill your appointment slot. The first time, there is no cancellation charge. The second time, payment in full will be required for the missed appointment. In addition, you will receive an automated reminder 48 hours before your appointment.